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ITIL V3 MALC - Managing Across the Lifecycle of IT Services...

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ITIL V3 MALC - Managing Across the...

ITIL V3 MALC - Managing Across the Lifecycle of IT Services Best Practices Study and Implementation Guide

Ivanka Menken

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In-depth description of ITIL® V3 Managing Across the Lifecycle (MALC) best practices to complement the certified ITIL® V3 Capability Programs for IT Service Management, plus practical guidance on organizational design & implementation.

Año:

2009

Editorial:

Emereo Publishing

Idioma:

english

Páginas:

403

ISBN 10:

1921573961

Archivo:

PDF, 4.38 MB

IPFS:

,

english, 2009

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